The Ambassador - 50 rooms

Orange, NSW

When online reviews count, a high-quality renovation can have instant impact as the operators of The Ambassador in Orange discovered.

Motel operators are keenly aware of the ‘make or break’ nature of online reviews in a world in which people’s decisions about where to go, what to do and where to stay is heavily influenced by what they find on Google.

The 30-year-old The Ambassador was badly in need of a facelift and customers were letting its management team know, leaving not so favourable reviews on Trip Advisor.

In just six weeks, the LMF Projects team transformed The Ambassador from a 3 Star to a 4 Star success story. From the stylish reception to the contemporary comfort of the 50 rooms, which include Deluxe, Spa and Family Suites, LMF Projects’ design and fit-out teams weaved their magic to deliver an exceptional guest experience.

The refurbishment resulted in an immediate uplift, with occupancy rates increasing from 70 per cent to 85 per cent and profits up 10 per cent (with room to move). And our full-time, on-site team of expert tradespeople managed all of the unforeseen challenges of renovating within the original budget.

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